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Terms & Conditions
Last updated: 22/04/2026
Welcome to Conscientia Echoes.
By booking a session with us, you accept the following terms and conditions. Please read them carefully.
1. Services Offered
Conscientia Echoes offers:
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Holistic therapeutic sessions: Support in processes of self-knowledge and personal transformation
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Astrological consultations: Reading and interpretation of natal chart, planetary transits and other astrological analyses
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Flower therapy: Preparation of personalised floral prescriptions from the Bach system
2. Nature of Services
Our services are holistic support and personal development. We are not conventional medical or psychological health professionals.
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We do not make medical or psychological diagnoses
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We do not prescribe medicines or medical treatments
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We do not replace professional medical, psychiatric or psychological support
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Astrological consultations are of a symbolic and interpretative nature
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Flower therapy works with natural vibrational essences as a complement
If you have any physical or mental health condition, it is essential that you maintain your professional medical treatment. Our work can be complementary, never substitutive.
3. Session Format
All sessions are conducted online through Google Meet. You will receive the access link by email and/or WhatsApp before your session.
Technical requirements:
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Stable internet connection
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Device with camera and microphone (computer, tablet or smartphone)
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A quiet and private space for your session
4. Booking and Confirmation
To book a session you must:
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Complete the booking form with your complete and accurate details
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Select available date and time
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Make the corresponding payment
Once payment is confirmed, you will receive:
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Confirmation of your booking by email
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Access link to the session
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Reminder 24 hours before
It is your responsibility to provide correct data, especially date, time and place of birth for astrological consultations.
5. Payment
Payments are processed through:
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PayPal
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Stripe
We accept credit/debit card payments through these secure platforms.
Payment must be made at the time of booking to confirm your session.
6. Cancellation and Refund Policy
6.1 Cancellation by the Client
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More than 24 hours in advance: Right to full refund (100%) or reschedule at no cost
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Less than 24 hours in advance: No refund. You may reschedule once only (subject to availability)
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Non-attendance without notice: No refund or possibility to reschedule
To cancel or reschedule, contact us by email or directly on the section Members in our website.
6.2 Cancellation by Conscientia Echoes
If for any reason we must cancel your scheduled session:
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We will notify you as far in advance as possible
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You will have the right to a full refund (100%) or reschedule according to your preference
7. Floral Prescription
When the contracted service includes floral prescription, Conscientia Echoes will prepare a personalised formula based on what was worked on during the session. This prescription consists solely of the indication of the Bach system floral essences recommended for your process.
Important:
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The floral prescription is a written formula, not the physical preparation
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The floral preparation is NOT included in the session price
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It is the client's responsibility to acquire and pay for the preparation at a laboratory, pharmacy or flower therapist of their choice that makes Bach system preparations
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Conscientia Echoes does not sell or distribute floral preparations, it only prescribes the formula
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The floral prescription is valid and can be prepared at any specialised establishment
8. Brief Post-Session Consultations
The contracted service is considered complete once the scheduled session has finished. Any subsequent communication (by email, WhatsApp or other means) is a professional courtesy, not an extension of the contracted service.
Important:
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There is no obligation or commitment to respond to consultations outside session time
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Response time to brief consultations is discretionary and may vary according to availability
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Brief consultations are limited to specific clarifications about what was worked on in session (questions about the floral prescription, reminder of a specific point)
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To delve into new topics, work on extensive queries or continue the process, it is necessary to book a new session or follow-up session
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Conscientia Echoes reserves the right not to respond to consultations that exceed the scope of a brief clarification, suggesting instead to book a follow-up session
The therapeutic and accompaniment space is the session. Subsequent consultations are a professional courtesy, not a right acquired with the booking.
9. Session Recording
Sessions may only be recorded with your prior consent.
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You will be asked before each session if you authorise the recording
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If you authorise, you will receive access to the recording for your personal use
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Recordings are exclusively for your private use
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You may not share, publicly reproduce or commercially use the recordings
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You may request the deletion of your recording at any time
10. Confidentiality
Everything shared in session is strictly confidential. We will not share your personal information or the content of sessions with third parties, except:
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Where there is a legal obligation
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Where you give us your explicit consent
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For payment processing (minimum necessary data)
We ask for reciprocity: please maintain the privacy and confidentiality of the methods, tools and content shared during the session.
11. Client Responsibility and Commitment
By booking a session with Conscientia Echoes, you acknowledge and accept that:
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You are responsible for your own life and the decisions you make
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Sessions are support, not a magic solution
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Your active commitment is essential for your transformation process
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Any action you take based on what was worked on in session is your sole responsibility
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We do not hold Conscientia Echoes responsible for results, as each process is unique and personal
12. Platform Use and Expected Conduct
By using our services, you commit to:
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Provide truthful and accurate information
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Arrive punctually to your session (it is recommended to connect 5 minutes before)
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Maintain a respectful attitude
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Not record the session without prior consent
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Not publicly share session content
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Be in a private and quiet space during the session
Conscientia Echoes reserves the right to cancel or suspend services to clients who:
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Disrespect the facilitator
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Deliberately provide false information
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Use the services inappropriately
13. Intellectual Property
All content present on the Conscientia Echoes website, including texts, images, designs, methods and shared materials, is the property of Conscientia Echoes or is duly licenced.
The reproduction, distribution or commercial use of our content without prior written authorisation is prohibited.
14. Limitation of Liability
Conscientia Echoes will not be responsible for:
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Technical problems with internet, Google Meet or other external platforms
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Personal decisions you make based on what was worked on in session
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Specific results, as each process is unique
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Indirect, incidental or consequential damages arising from the use of our services
15. Disputes and Conflict Resolution
In case of disagreement or dispute:
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We invite you to contact us directly to resolve it amicably
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If no agreement is reached, mediation will be sought
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As a last resort, it will be submitted to the jurisdiction of France
16. Modifications
Conscientia Echoes reserves the right to modify these Terms and Conditions at any time. Modifications will come into force when published on our website.
We recommend reviewing these terms periodically. Continued use of our services after modifications constitutes your acceptance of them.
17. Severability
If any provision of these terms is deemed invalid or unenforceable, the remaining provisions will remain in full force and effect.
18. Contact
For any queries about these Terms and Conditions:
Conscientia Echoes
Email:
contact@conscientiaechoes.com
By booking a session with Conscientia Echoes, you confirm that you have read, understood and accepted these Terms and Conditions, as well as our Privacy Policy.
Conscientia Echoes | All roads lead to Love
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